Thank you for visiting www.kitchensearch.com. Your satisfaction is our top priority! If you have any questions or concerns, please don’t hesitate to reach out.
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If you’ve already been assigned a sales representative, please contact them directly.
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If you do not yet have a sales representative, our customer service team is available to assist you by email at info@kitchensearch.com or by phone at 215-253-5800.
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You can also connect with us through our online chat service for quick support.
When contacting us about a quotation, please be sure to include your quotation number for faster service.
Accuracy of Quotes & Designs
Our free design and quotation services are provided as a courtesy to assist you during the order process. Customers are responsible for verifying that all measurements, specifications, and selections are accurate prior to purchase.
Important Note on Measurements:
If a KitchenSearch representative has completed the measurements for your project, you can rest assured that the responsibility for accuracy lies with us. In the event of an error, KitchenSearch will take full responsibility and make it right.
KitchenSearch and our design associates are not liable for errors in quotations or designs when measurements are supplied directly by the customer. Customers must review all details carefully to confirm product selection, quantity, color, dimensions, and placement. In addition, it is the customer’s responsibility to ensure all shipping, billing, and contact information is correct and current. KitchenSearch is not responsible for issues resulting from inaccurate information provided at the time of order.
Lead Times & Shipping
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Lead times vary depending on the manufacturer and can range from 5 to 21 business days. Your specific lead time will be reviewed with you during the design process and quotation stage, so you’ll always know what to expect.
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By default, all cabinets are delivered fully assembled for your convenience.
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If you prefer, cabinets can also be shipped flat-packed upon request.
For details on returns, please refer to our Return Policy.


